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Mystery woman pays off $16,000 in lay-by at a toy shop to help families struggling at Christmas

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True Aussie spirit: Kind-hearted mystery woman walks into a toy shop and pays off ALL the lay-bys – worth $16,000 – to help families struggling at Christmas time

  • An anonymous woman has paid off $16,000 worth of lay-bys at Mr Toys Toyworld
  • Staff at the Gold Coast store said they consoled parents overcome with emotion
  • The ‘Santa’s helper’ said she was inspired by  ‘everyone having a tough year’
  • Do you know the mystery woman? Email [email protected] 

A mystery woman who wanted to be known only as ‘Santa’s helper’ has paid off $16,000 worth of lay-bys at a toy shop to help families struggling at Christmas.  

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The good Samaritan visited Mr Toys Toyworld, in Burleigh Waters, on Thursday and paid off the outstanding balance on all remaining lay-bys in the Gold Coast store.

More than 80 orders were finalised by the act of kindness, which the woman told staff was inspired by ‘everyone having a tough year’.

Single mother-of-two Alannah Loadsman had placed a $60 deposit on a $300 doll house for her seven-year-old daughter.  

Single mother-of-two Alannah Loadsman (pictured) said she was 'shocked' to hear her order had been paid off

Single mother-of-two Alannah Loadsman (pictured) said she was ‘shocked’ to hear her order had been paid off

But when she called the store to discuss her order on Tuesday, she was told it had been paid in full.  

‘I was shocked, I couldn’t believe it,’ she told Daily Mail Australia.

‘It was amazing to hear that someone so generously went in and paid off all the lay-bys and I was lucky enough to be one of them.’

‘If I could meet her I would give her a huge hug and tell her how much this has helped me and hundreds of other families on the Gold Coast. 

‘She is like a fairy godmother.’

Employee Rachael Thompson said she had to comfort emotional parents after telling them the news.

‘We wish she could know how grateful people are,’ Ms Thompson told the ABC

The kind-hearted woman, who was accompanied by two friends, told staff they wished to remain anonymous and to tell people they were ‘Santa’s helpers’.  

The woman later returned to the store to give staff (pictured) gift vouchers and chocolate

The woman later returned to the store to give staff (pictured) gift vouchers and chocolate

But her gesture of goodwill did not end with the lay-bys. 

The three women, who looked to be aged in their 30s, returned an hour later to give staff members gift cards and chocolate.  

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Later that evening, the woman went back to the store and footed the bill for another lucky shopper’s $3,000- $4,000 worth of Christmas presents. 

Lay-by is a system that allows buyers to secure an item by making a deposit then paying it off in instalments.

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